Selected as
a top 30 global guru in customer service, 5 years in a row.
The impact of the friction free economy
This fun and upbeat presentation delivers real-world examples and case studies of how the best organizations in the world are driving customer experience innovation to thrive and prosper.
What Customers Crave
Based on his number one best-selling book, What Customers Crave this talk delivers actionable takeaways on how to apply customer journey mapping, personification and blended experiences. The marketplace is tough and its changing fast, only the best organizations will thrive in the customer driven market-scape.
How Hyper- consumerism
will impact your organization in 2021 and beyond
When it comes to Customer Experience Nick wrote the book…
and its number one bestseller
Nick’s number one best-selling book is literally a playbook for the future of customer experience innovation.

Host a Healthcare Cure Movie premiere
Nick traveled the world getting the best insights from the best healthcare thought leaders in the world on the future of healthcare. Your organization can actually premier the movie The Healthcare Cure and have it curated by Nick live or virtually.
Nick’s breakthrough documentary film on the future of healthcare will be on screens worldwide spring 2021
Nick serves the best
Five Star Rated



Does your keynote speaker check all the boxes?
Is your keynote speaker
a true expert or a poser?
Is your futurist reading about the future or creating it? Is your innovation speaker a successful inventor or simply theorist? Is your healthcare speaker inventing the future of healthcare or just googling the topic? The truth of the matter is most futurists and innovation speakers have never invented anything. Nick works in a digital lab everyday and has filed several patents in just the last few months. Don’t hire a reporter…hire a practitioner, your audience will appreciate it.

Is your keynote speaker
a true expert or a poser?


Can your keynote speaker
prove their ability?
It’s great to read all about how amazing the speaker is on their website. However, the real test of a great speaker is to get them on a zoom call and then ask them the tough questions. Listen to their true subject matter expertise and their ability to visually and verbally engage both you and the tough questions. Nick provides a free zoom scoping session so you can get the real scoop before you commit.
Can your keynote speaker
prove their ability?

Does your keynote speaker
have a production studio?
Today audiences have become extremely savvy in the virtual realm. Throwing a green screen behind you and presenting from a webcam will result in a very unhappy audience. Nick has one of the most advanced production studios in the speaking industry with a full production crew.

Does your keynote speaker
have a production studio?


