About our book and upcoming documentary film
After 30 years of research, best-selling author Nicholas Webb is finally releasing his book Heyday in 2021. Additionally, this book will be the documentary film’s framework of the same name, which is directed by Stephen Orsatti. We have taken this body of research and applied it to enterprise quality of work-life in a way that delivers both human and enterprise impact.
Our Happiness Certified™ program will significantly improve both the quality of work-life for your employees while improving customer experience. The benefits to an organization include increased productivity, higher glassdoor ratings, significant improvements in customer satisfaction, retention and promotion and the ability to attract and keep the best talent. This program also provides substantial improvements on internal and external customer insights through our Soul of the Customer® program. All of this ultimately results in scalable growth and profitability. Oh yes, and it’s the right thing to do. Contact us to learn more..
Happiness Certified Leader™
The overwhelming majority of leadership training programs have little or no emphasis on the incredible impact of Happiness. Happiness drives productivity, attracts and keeps the best talent, and is mandatory in delivering great customer experiences. Our happiness leadership training program combines fresh research from What Customers Crave, one of the top books to read on customer experience for 2021, and our upcoming book, Heyday. This training program provides an emphasis on both human and customer experience design. Advance your career and your organization for 2021. This program is currently on sale for $899. The course usually takes 6 to 10 weeks, and there are no prerequisites.
Classes begin in Summer 2021.
Talk is cheap… in fact, it’s free.
We would love to learn more about your growth and patient experience goals. Please feel free to reach out for a free scoping session and a “PX Situational Analysis.” Qualifying organizations will also receive a free copy of the number one best-selling book, What Customers Crave. Let’s
Get our $100 Alumni Kit FREE*
*Applies to paid courses only. Requires a $14.95 shipping and handling fee. US students and US shipping only.