Happiness as an Enterprise Strategy
In a time of massive change, the best organizations in the world are making happiness an organizational mandate, and a core competency. In Nick Webb’s powerful keynote presentation, he provides fun and optimistic insights about the power of Happiness as a Strategy, based on his just-released book, Heyday – how to make every day the best day of your life.
Our Happiness Certified™ program will significantly improve both the quality of work-life for your employees while improving customer experience. The benefits to an organization include increased productivity, higher glassdoor ratings, significant improvements in customer satisfaction, retention and promotion and the ability to attract and keep the best talent. This program also provides substantial improvements on internal and external customer insights through our Soul of the Customer® program. All of this ultimately results in scalable growth and profitability. Oh yes, and it’s the right thing to do. Contact us to learn more..
Happiness Certified Leader™
The overwhelming majority of leadership training programs have little or no emphasis on the incredible impact of Happiness. Happiness drives productivity, attracts and keeps the best talent, and is mandatory in delivering great customer experiences. Our happiness leadership training program combines fresh research from What Customers Crave, one of the top books to read on customer experience for 2021, and our upcoming book, Heyday. This training program provides an emphasis on both human and customer experience design. Advance your career and your organization for 2021. This program is currently on sale for $899. The course usually takes 6 to 10 weeks, and there are no prerequisites.
Classes begin in Summer 2021.